Frequently Asked Questions (FAQ)

Hey everyone, we’re glad to have you with us in our Energi Community. For any questions relating to both the Earndrop and all other Energi related issues, please first refer to this FAQ document. This will be a dynamic document that we keep updating and polishing on a near daily basis. If your questions are not answered here, feel free to contact us on our Discord and Telegram! Thank you for your support!

The following FAQ sections are presented in this document, in this order: 

(click on a link to navigate to this section)

Staking Earndrop FAQ Energi Business Model Masternodes General Treasury Market, price, market-value Wallet

We recommend everyone to read this document carefully, since most FAQs are extensively answered here. If you question is not answered in here, please make a little effort to provide us all important details related to your problem for as good as possible in the channel, to make it easy for us to solve your problem. Can you feel the difference between these two questions:
– “my wallet doesn’t work” 
– “When I open the wallet, I see the following message for 20 minutes already “Loading Block Index…” I tried to reboot the wallet, but it gave me the same message. How can I solve this?”

The more clear and specific details you provide, the easier and faster your problem will be resolved.


What happens if my Stake wins?

If a Stake wins and creates a block then the original UTXO is burned and a zero-fee transaction creates a new UTXO. Therefore, age gets reset.

Why my stakes are in conflict state?

Orphaned blocks abandon the Stake transaction and mark it as “conflicted”. Often, that may be a sign of local time not being properly synchronized.

How do stakes win?

A PoW-like hash target is calculated based on the current block difficulty. For each stake input a hash is generated with block time as the only variable parameter. This hash is compared against the required hash target multiplied by the amount of the stake input. Energi Consensus strictly limits block time interval.

How to disable staking?

Put “staking=0” into energi.conf

My staking indicator shows “staking is disabled”!

If wallet is unlocked then most likely you have no UTXOs eligible for staking. Try “liststakeinputs” command (since v2.1.1).

Does Masternode collateral amount stake?

No. Stakes create a new transaction what would break Masternode setup. Therefore, all amounts of 10,000 NRG are ignored by staking wallet. There is no consensus exception though.

Is it better to have one large UTXO or many small UTXOs?

A naive analysis shows that one large UTXO is better, but it does not take into account age maturity requirement and other paradoxical factors.

How to see what stake won the block?

As usual, coinbase is transaction #0, but stake is transaction #1 in the block.

Earndrop FAQ

Why didn't I receive coins for Earndrop round 1?

If you have not received your coins for Energi Earndrop from round 1, it is because of a couple of reasons: You did not complete your KYC, You did not complete and have approved a minimum of 2 social actions. If you think you’ve completed these actions and have yet to receive your NRG from the first round, please reach out to us here – Over a million NRG were paid out to all who have participated and completed the bare requirements.

KYC procedure: What do you do with our data ? I don't know if I feel comfortable giving all these different accounts, and a mobile number and photos of myself and ID.

We need to do a KYC to make sure that real people with real accounts sign up, to avoid scammers, cheaters and people with duplicate accounts etc. For that, we have installed a certain KYC procedure, with minimum requirements. Government issues passport/ID to make sure who to deal with. Selfie, date and #Energi written to make sure the person is still alive and willingly into this. At last the phone number and SMS validation. As stated in our Privacy Policy, We are the sole owners of the information collected on this site. We only have access to the informational that you voluntarily give us. We will not sell or rent this information to anyone. This information will only be used to verify the legitimacy of participants and will be permanently deleted after the earndrop is complete.

Everytime I request payment in the Energi Wallet, I get a different address. Why is this?

One wallet can produce multiple receive addresses. To see a list of your generated receive addresses, go to File -> Receive Addresses. You can also add/edit labels of the addresses.

Is there a limit for referrals?

No there is no limit. In fact, the top 5 people with the most referrals will be receiving additional rewards as specified in the Earn & Share section. Your referrals will be verified in order to receive the referral bonuses.

When will the Earndrop end?

For the second and third round, the Earndrop will end when the total number of participants hits 20 thousand (20k per round). Endings for other rounds will be communicated during these rounds.

How much Energi (NRG) can I earn in the Earndrop?

For the second and third round, you can earn up to 100 NRG after completing KYC (Know Your Customer procedure) and the required tasks. Individual tasks earn up to 10 or 15 NRG once completed, and in total 100 NRG. In total 20k people can participate in the second round and 20k in the third round. Information about other rounds will be communicated later.

When will the Earndrop tasks be validated? When will I get my coins that I earned in the Earndrop such as the rewards and referral rewards. When will they be paid out?

It may take up to several months to receive your Energi. You will get your coins once your actions have been audited by our auditing team. The referral rewards will be paid out along with the Earndrop rewards. You will get your coins once they have been audited by our auditing team. This is a complex and time consuming procedure, which may take up to several months. As mentioned in the Earndrop signup page: “Please note It may take up to several months to receive your Energi. At the earliest we will distribute Earndrop rewards after each round has been completed. We ask you in advance to please wait patiently for the round and verifications to complete”

Why do my KYC pictures not load or get saved?

If you’re facing this problem, please try to crop your photo or downsize the resolution and reupload it again. The max image size allowed should be 5 mb, but there is a current issue where this is not working correctly. The devs are working on a fix and it should be implemented soon. Reducing the size of the image to 1MB or less will likely solve the problem.

Why are my actions still “under review”? Why are they not “Completed”?

“Under review” means that you have done your job, and it is now up to the Energi team to review your actions and see if they are performed as they should have been. Right now you finished your task and for that task you have done all that had to be done. Over the next several months, the actions will be audited by the team. Once they are approved, then they will move to completed.

What is the sender’s email address that will be used for Energi earndrop emails?

Where can I find more info on the referral part of the Earndrop?

The earn and share tab will be available for you to access after you join the Earndrop.

Can multiple people use the same Energi address?

Multiple people can use the same Energi address for the earndrop, but they will need to have their own personal information and social accounts.

Where is the login page?

Will I get my Energi coins?

If you’ve filled out the Earndrop form properly and completed at least 2 social media tasks, you will receive the rewards. There’s 4 million NRG set aside specifically for the Earndrop.

Minimum tasks needed by a referred user in order to earn the referral bonus?

Any user will have to complete KYC and at least 2 social media actions to get any NRG, the requirement is the same for the referrals.

How much Energi per task?

Each social media task has a set amount of Energi (10 or 15 per action), totalling 100 NRG.

Is there an age limit for the Earndrop?

There are is no age limit for the Earndrop. If you have a government ID or passport, you can signup.

Why did I not receive an SMS?

SMS verification may take some time, sometimes up to an hour or so. In most cases the SMS texts will come through eventually, however countries with country codes +380, +381, +385, +386, the Balkan countries and possibly also more countries in this area, seem to have very long delays. Please stay patient for at least 2 hours.

If someone is in my list of referrals as pending, this means they have connected at least two social media (waiting for them to be verified by the team)?

Pending means that their identities are not yet validated and/or do not currently have 2 different social media actions verified. Whether the social media actions are completed or not, the referral will still show pending – until the team can verify if actions were complete.

How many users can participate in Earndrop, coming from one IP-address?

As long as individual people sign up, unique passports/ID’s and phone numbers, the same IP-address may be used.

Energi Business Model

What is the total supply? Why is there no limit on the number of coins?

Putting a cap on the number of coins would mean the inevitable end of Treasury emission and Masternode rewards, which are pivotal to the survival and growth of the network. We see no reason to put such a “death sentence” on Energi. With inflation at 1 million coins per month, when the supply increases, inflation rate decreases as there would be 1m coins relative to the number of existing coins. E.g. after 1 year there would be 12 million coins, and an additional 1 million would be 8.33% inflation. After 3 years there would be 36 million coins and an additional 1 million will only be 2.77% inflation.

Why should I trust Energi?

Do not invest in Energi if you have any fears or qualms about it, we don’t want you to stress over it and we don’t want to deal with worrying about investors, part of the reason we avoided doing an ICO. Energi is largely experimental.

What/who is the backbone? Isn’t this too centralized?

The Backbone is allocated by Tommy, Energi’s creator. Its original design was to function as Tommy’s incentive to create Energi (as there was no ICO or premine, and Energi was fully funded by Tommy) – at a modest 10% allocation, this was felt to be very reasonable to the early Energi community (who joined Energi from Tommy’s original Youtube fanbase).

Additionally, it’s important to observe the 10% on-going vested interest is effectively designed— in that, rather than a large up-front payment, like many projects incentive with, the Backbone has a strong vested interest in the future of Energi. It’s similar to a 3-5 year distribution schedule many ICO’s have done, but rather than just a few years, the incentive to lead and guide the network is spread out over its lifetime, and thus only has value over time if Energi is performing well as well. 

Currently, the Backbone is largely utilized to reward and incentivize experimental or extra-circular initiatives such as Energimpact which is currently being fully funded by the Backbone and seeks to be one of the leading charity organizations in the world. 

Energi proposals, votes and vote-tracking

You can see our current status on proposals and vote tracking here: We will be improving this over time. For an example, please see the Dash proposal and vote tracking system here In the future we have such detailed reports for Energi treasury spendings and allocations as well.


What is a masternode?

Master nodes are full nodes that incentivize node operators to perform the Core consensus functions of running a blockchain.

What’s Energi’s take on masternodes?

Energi is also having a 4M coin treasury boost proposal for the purpose of getting coins distributed more widely likely through an Earndrop to allow more users to be able to get masternodes (to prevent a monopoly).

How many coins are required for a masternode?

One masternode will be 10.000 Energi. Masternode rewards have already begun.

What about masternode coins lockup and payouts lockup? Are there any?

10k Energi coins are locked up to run a masternode. These cannot be moved if you want to keep running a masternode. The masternodes payouts will not be locked up.

What will the masternode rewards be like?

Masternode payouts have started Sept. 18th. General response: Masternodes receive 40% of the block reward, so that comes out to 9.14 NRG per block that will go to a single masternode. The daily/weekly/monthly rewards will be largely dependent on how many masternodes are running on the network. The logic behind the order of payments to masternodes is similar to Dash’s which you can read about here- Masternode rewards to be quite high (consider if there are only 400 Masternodes on the network, each Masternode (which only requires 10,000 Energi) would generate 1000 Energi per month, or 12,000 Energi per year (400,000 Energi divided by 400 masternodes per month). If the number of Masternodes is 200, then each Masternode is generating over 2k Energi per month! Either way, this looks to provide a massive return of 100%+ return on Energi per year (at the start, and will gradually decline over time). We structured high masternode payments in this way on purpose as we want to strongly reward our Masternode holders and encourage the community to want to acquire Masternodes.

I'm setting up masternode using masternode guide on the website I'm on step 30 and on mac Energi Core wallet there is no masternodes tab(masternodes tab is enabled in wallet options). Can you please check why is masternodes tab not showing up. I repeat I'm using Energi Core on Mac.

Energi conf wasn’t in the folder ~/.energicore/

How long does it take to sync the remote masternode?

It usually takes 2-4 hours, and may take up to 7-10 hours.

Why my sync process on a remote server gets killed?

We recommend you to use a virtual server with 4GB memory at least.

Error message: "not capable masternode: masternode not in masternode list".

A typo in an IP-address or related important data-field in one of the .conf files is likely to cause this.

Error: Failed to load masternode cache from C:\Users\...\mncache.dat, mnpaypments.dat, netfulfilled.dat.

These .dat files are used to keep the Energi client synchronized with the list of masternodes. Occasionally this file may become corrupted, especially if your machine has experienced a power failure or OS hang while the wallet was running. It causes when you don’t close the wallet properly (turn off rig when wallet is on for example). If you are experiencing this error, you can navigate to the EnergiCore folder, e.g. C:\Users\yourusername\AppData\Roaming\EnergiCore and delete the file “mncache.dat”. Then you should be able to launch the client. Always backup your wallet.dat file before deleting anything in the EnergiCore folder! If you accidentally delete your wallet.dat file and do not have a backup you will lose your NRG! Note: Other similar errors may get corrupted and stop wallet from loading. These files have also come up as corrupted – mnpayments.dat, netfulfilled.dat Energi core error

Masternode status shows "watchdog_expired" in local wallet

Has to do with how Sentinel was installed. Use the following command: find / -name ‘’ Try to find where it was installed. Result: Installed under /home/ubuntu/.energicore/sentinel/bin/ , then run cd /home/ubuntu/.energicore/sentinel && ./venv/bin/python bin/ && cd ~/


Is Energi a fork of an existing blockchain?

Technically Energi is a fork of the Dash source code, but it is NOT a fork of the dash blockchain, so the supply of Energi started at 0 and is unaffected by Dash balances. Energi addresses and Dash addresses are not compatible with each other.

Will Energi be hardware wallet compatible?

We will pursue ledger support eventually, hopefully within a year.

Why aren’t all team members shown on the About Us page?

As you can read on the About Us page, we have our reasons to not display all members at this moment in time.


What is the treasury, how does the Energi treasury work and what is possible with that?

Definition: A treasury system is a community controlled and decentralized collaborative decision-making mechanism for sustainable funding of the underlying blockchain development and maintenance. The treasury provides essential funding for development, user protections, marketing and other services for our cryptocurrency community, in perpetuity. It also may be worthy to note that if the treasury can be well utilized, those coins will hit the marketplace and cause a more wide distribution as well Positive feedback loop: Every dollar spent (from treasury) should yield more than a dollar of value gained We think certain treasury competitors don’t execute treasury possibilities to its fullest potential. This is part of the huge value gap Tommy saw when he created Energi. Added with a good business sense and background, and more importantly, the ability and resources to hire people smarter than himself in any specific aspect, is a recipe for success; and that’s exactly what we are doing. We have a 1 all-star recruiter currently, we are working to add 2 more. With 3 all-star recruiters being the engine behind our personnel-adding, we will be expanding strongly across development, marketing and operations. I foresee our development side alone having 30+ members within a year. We are not throwing mud at a wall and seeing what sticks with our treasury, its a very targeted, calculated effort. Know that we’ve grown from a 5 man team since launch (less than 2 months ago), to now over 20 active contributors. We are growing fast.

Where is the money spent? Why doesn’t have Energi 100% transparency?

We believe that there can be a balance between transparency and some anonymity. Just like how traditional businesses don’t reveal exactly who earns what and who got paid how much. On a detailed level that reaches personal payouts, and boundaries are crossed with employees. What these companies do is show their auditors how much was spent and reflect this under general departments, and that’s what Energi is doing here too. We believe a middle ground is possible, that we can be completely transparent in some matters and to be anonymous in some. Also, once the company gets bigger, payouts are going to be even more department and project orientated.

Market, price, market-value

Where can the Energi coin and its market-value be followed?

CoinMarketCap: Coinlib: Livecoinwatch:

Current listings on exchanges:

You can trade NRG on the following five exchanges: Kucoin, Cryptobridge, CoinExchange, BitBns and Dififinex.

Please see our website for more details. Here’s the link:

  1. Kucoin:
  2. Crypto-bridge:
  4. BitBns:
  5. Digifinex:
  6. Bitladon:

 Some exchanges provide extra trading pairs besides NRG/BTC.


Where and how can I create an Energi wallet?

See how to set up a desktop wallet or a Coinomi wallet. There is also an instructional video available.

How can I backup my Energi wallet?

See for detailed instructions on how to backup your wallet.

I forgot my password for my Energi Core wallet. Is it possible to recover my wallet?

The only way it will be possible to recover the wallet is if the wallet was backed up before being encrypted with a password. If there is no backup for the wallet, the only way to get back in the wallet will be to remember the password. If you know part of the password, there are programs out there that can attempt to brute force unlock it.

How can I restore my wallet?

To restore your wallet, you’re going to need to go into Users -> App Data -> EnergiCore and then replace the wallet.dat file with the one you backed up. (on Mac go to /Users/username/Library/Application Support/Energi Core) If you are restoring to a new machine or clean operating system install, you will need to create the EnergiCore folder or run the wallet one time before you can install your backed up wallet.dat file. Also see:

Can I restore my Coinomi wallet using the Energi Core desktop wallet?

This is indeed possible if you have your seed words from Coinomi. Here are the steps to take: 1) shut down the Energi Core wallet 2) rename wallet.dat to some backup file (we will be making a new wallet) 3) edit energi.conf and add the following lines: usehd=1 mnemonic=”the seed words to restore” 4) launch Energi Core and your wallet will be restored 5) shut down Energi Core Wallet 6) remove the `mnemonic` line from energi.conf (no longer needed, only needed one time to generate the wallet) 7) Launch the Energi Core Wallet 8) (optional) encrypt the Energi Core Wallet

Wallet loading time: wallet not loading or takes long time to load.

The wallet may take some time, up to several minutes, to fully load an sync. If you see the following written text below, “Loading Block Index…”, everything is alright and you simply just have to wait a bit longer. In version 1.1.0 the loading time is drastically reduced.

Wallet version 1.1.0 but nodes still on 0.1.0. Why is that?

Each node is controlled by someone so they manually have to upgrade to the new version. The new wallet is compatible with the old version nodes so it’s no problem.

Everytime I request payment in the Energi Wallet, I get a different address. Why is this?

One wallet can produce multiple receive addresses. To see a list of your generated receive addresses, go to File -> Receive Addresses. You can also add/edit labels of the addresses.

Wallet compatibility with Linux versions.

Currently the released wallet only works on Ubuntu 16.04 LTS.

What is mixing?

Mixing is for private send – it is a way to anonymize some funds. If you hit the “info” button below that – it will give an explanation.